For the safety of your pet and the comfort of others, please bring your pet in a carrier or an appropriate sized cage. If your pet is being seen for a second opinion or on a referral basis, please have the referring clinic forward the files to our email address. New clients are asked to arrive 10 minutes prior to their scheduled appointment time to allow time for information input at our front desk.
IF YOU NEED TO PICK UP FOOD OR REFILL MEDICATIONS FOR YOUR PET:
Please call us before coming to the clinic to place your order and arrange payment for your item. Once you arrive at the clinic, call us at 403-240-3577 from the parking lot and one of our client care staff will bring your items to you.
Thank you for your patience and understanding.
Please review the following statement prior to bringing your pet in for any surgical procedure:
I, the owner or agent of the pet identified above authorize the veterinarians(s) at this practice to proceed with the above medical/diagnostic/surgical plan. While I accept all procedures will be done to the best abilities of the staff at this hospital, I understand that veterinary medicine is not an exact science and that no guarantees or warranties have been made regarding the results that may be achieved.
Further, I understand that estimates vary according to the degree of difficulty in establishing and managing my pet’s problem and I agree to the above estimate for service, to pay a deposit on the estimated fees and assume all financial responsibility for the remaining fees, to be paid for by cash, debit, Mastercard, or Visa at the time of discharge
Should unexpected life-saving emergency procedures be necessary and the veterinary staff cannot reach me at he numbers I have provided, the staff does/does not have my permission to provide such measures for which I will be financially responsible up to $ .
My signature (verbal permission to staff) indicates the nature of all services has been described to me to my satisfaction and gives my consent to proceed.